Refund & cancellation policy

Last updated: November 2026

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Cancel anytime

Plans renew automatically for the same period (1 month or 3 months). To stop the renewal, tell us on Telegram before the renewal date and say the email you paid with. After you cancel, the plan stays active until the end of the period you already paid for, and then it ends. Cancelling does not refund the current period.

When we refund

• Charged by mistake or twice: we refund the extra payment in full.
• Forgot to cancel: if a plan renewed and you tell us within 48 hours of the payment and the service was not used since the renewal, we refund that renewal.
• The service did not work because of us: if you could not use the service you paid for and we cannot fix it within 7 days of your message, we refund the part of the period that was lost.
• We end your access for a reason that is not your fault: we refund the unused part of the period.

When we do not refund

The service starts right after payment and uses real resources (accounts, proxies, messages). Because of this we do not refund periods that were used, or problems caused by a platform limiting or closing an account, by wrong login details, or by content or behaviour that broke the rules of a platform.

Consumers in the EU / UK

If you buy as a consumer in the EU or UK you normally have 14 days to withdraw from a distance purchase. Because the service starts immediately, by paying you ask us to start at once. If you withdraw within 14 days, we refund the payment minus the part of the service already used. Where the law gives you more rights, those apply.

How a refund is paid

Refunds go back to the card or method you paid with, through Stripe, usually within 5 to 10 business days. A refunded payment earns no referral commission.

Contact

Send your request on Telegram with the email you paid with.